COOKIES
Cookies are small text files that are stored on your computer’s hard drive by websites you visit to enable the site to ‘remember’ who you are. In general, cookies are only visible to the site that serves them, not to other websites. ‘Serves’ means places on your computer’s hard drive.
Insulation Consultancy Services uses cookies on its website for the purpose of traffic measurement using the Google analytics system, this includes any other websites or applications maintained by Insulation Consultancy Services utilising Google analytic technologies.
Google Analytics
We use Google Analytics (which uses cookies), the world’s most widely used website analytics service, to analyse the way people use our website, and help us improve user experience.
For more information see Google’s privacy policy, details of Google Analytics, and how to opt out of being tracked by Google Analytics.
Google Analytics’ terms require us to reproduce the following wording in this policy:
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
How to control and delete cookies
We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
A cookie is a piece of data stored on the user’s hard drive while they are visiting a particular website. It contains simple information about the user’s identity but no personal information. The benefit of using cookies is that it allows us to monitor website traffic and record user’s preferences. Insulation Consultancy Services acknowledges and complies with the recent changes to the rules and regulations in regards to using cookies and similar technologies for storing information. Insulation Consultancy Services will ensure that the use of cookies is managed in accordance with national and legal guidelines, such as those that require the consent of website visitors for their use.
PRIVACY POLICY
We take your privacy very seriously and we ask that you read this privacy policy carefully as it contains important information on: the personal information we collect about you, what we do with your information, and who your information might be shared with.
Who we are
Insulation Consultancy Services are a “data controller” for the purposes of the General Data Protection Regulation EU 2016/679 (the “GDPR”), (i.e. we are responsible for, and control the processing of, your personal information).
What information we collect
Personal information
We may also collect personal information when you contact us.
We may also collect information that your browser sends us whenever you visit our Website. This data may include information such as your computer’s IP address, browser type, browser version, the pages of our Website that you visit and other statistics relating to your use of the Website. This information may be collected in conjunction with third party services such as Google Analytics.
Children’s personal information
If you are under 16 years of age, please get your parent or guardian’s permission to provide any personal information to us.
Use of cookies
A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our Website.
We use cookies on our Website. For example, we may monitor how many times you visit the Website, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that, in respect of that data, we will not be able to identify you individually.
You can set your browser not to accept cookies and how to remove cookies from your browser. However, some of our Website features may not function as a result. For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.
Keeping your data secure
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How can you contact us?’ below).
Our Website may contain links to other websites of our partners, suppliers, advertisers or other approved third parties. If you follow a link to any of these websites, please note that these websites have (or should have) their own privacy policies. We do not accept any responsibility or liability for these policies or the way in which your personal data may be treated by these third parties. We recommend you check the privacy policy of any third party before you submit any personal data to their website.
Transfers of your information out of the EEA
Insulation Consultancy Services’ business operates within the United Kingdom. We process and store all personal data of our customers on servers located within the European Economic Area (“EEA”). However, it is possible that we may need to transfer your personal data to countries which are located outside the EEA for the purpose of providing the services to you. Rest assured that any transfer of your personal data outside of the EEA will be subject to an appropriate safeguard (such as the Model Contract Clause approved by the European Commission) that will protect your privacy rights and give you remedies in the unlikely event of a security breach.
How long do we hold your data for?
We only keep your personal data as long as necessary for the purpose for which it was obtained.
What rights do you have?
Right to ask what information we hold
You can make a request to understand what information which we hold relating to you (this is often referred to as a subject access request). You are entitled to a description of the information we hold, the purposes for which it is being processed and details of who has been and will be allowed to see the information. If you would like to do this, please make a request (see ‘Making a request and proof of identity’ below) and let us know if you would like a copy of any of the information. Where you would like a copy of some information we may hold relating to you, please be as specific as possible as to what information you would like to see (please see Time Extensions, Charging and Refusals section below). We will acknowledge receipt of your request and will respond within thirty (30) days.
Right to correct any mistakes in your information
You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please make a request (see ‘Making a request and proof of identity’ below) and let us know the information that is incorrect and what it should be replaced with. We will acknowledge receipt of your request and will respond within thirty (30) days.
Right to erasure
You can request that we delete all personal data relating to you free of charge. If you would like to do this, please make a request (see ‘Making a request and proof of identity’ below) and provide us with the justification for the erasure request (e.g. you are withdrawing your consent, you no longer believe that we should be processing the personal data for the original purpose for which it was obtained, the personal data is being unlawfully processed, there is a legal reason for erasure etc.). We will acknowledge receipt of your request and will respond within thirty (30) days. Where there is no reason why we may need to retain your personal data, we will erase it as per your request within the thirty (30) day period. Where there is a reason that we have to retain your personal data, e.g., a legal obligation on us, we will inform you of this reason within the thirty (30) day period.
Making a request and proof of identity
If you would like to make one of the Data Subject Requests above, please take the following steps. Use the online form https://insulationconsultancy.com/insulation-and-training-consultant/contact/. You will need to provide us with proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill will suffice).
Time Extensions, Charging and Refusals
We reserve the right to extend the time period to respond to any of the requests listed above by up to sixty (60) days where a request is complex or a large number of requests are made. If we fail to respond to you by the deadline we set, you have a right to complain to the supervisory authority or seek a judicial remedy (see – ‘Right to complain to the supervisory authority’ above). As a general rule, we do not charge a fee for responding to any of the Subject Access Requests above. However, where a request is excessive or repetitive, we are entitled to charge a fee reflecting the administration costs of identifying, amending, erasing and or providing copies of the information (as applicable). We may also refuse a request where there are legitimate reasons to do so. Examples include where a request is manifestly unfounded, excessive or repetitive, or where Insulation Consultancy Services may be required to process personal data in order to comply with a legal obligation.
How to contact us
Please contact us via https://insulationconsultancy.com/insulation-and-training-consultant/contact/ if you have any questions about this privacy policy or the information we hold about you.
Changes to the privacy policy
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access the Website.